Step 2 · The weeks after
A Swiss bank freezes the accounts the day it hears of a death, and the family assumes it has nothing to live on for two months. That is usually wrong. Several payments arrive without waiting for the certificate of inheritance, and the bank will settle certain bills while the account is still frozen. You have to ask for it.
Updated on August 12th, 20267 minute read
Your letter from the bank will call the account blocked, and English-language advice usually says frozen; in Switzerland the two words describe the same thing. The rule behind them comes from inheritance law: from the day of the death the money belongs to all the heirs jointly, and the bank would be liable if one of them helped themselves before the estate was divided. This is what stops, and what keeps arriving.
Frozen
Not frozen
Two situations come up again and again. The joint account first: depending on the clause signed when it was opened, the survivor can sometimes carry on using it, though the deceased's share still belongs to the estate and will be counted when the estate is divided. Then the power of attorney over the account, the signing authority given during the holder's lifetime. It no longer allows you to act freely once the holder has died, even if the bank has yet to switch it off. Using that access can count as tacit acceptance of the estate, debts included.
What not to do
Withdrawing cash from a cash machine (Bancomat) with the deceased's card, even to pay for something connected with the death. The gesture looks practical. It can make you personally liable for the debts of the estate. Go through the bank, in writing.
Most Swiss banks will, on the other hand, settle the funeral home's invoice directly from the deceased's account on presentation of the bill, frozen account and all. No law obliges them to. The practice is well established, and it is almost never offered on its own. You have to ask.
This is the key to everything else. The certificate of inheritance (Erbbescheinigung / certificat d'héritier) proves that you are an heir: with it, the banks unfreeze the accounts and close them, and a property can be put in the heirs' names. You apply to the cantonal succession authority (Erbschaftsamt / service des successions) for the deceased's last place of residence, wherever the heirs themselves live.
Where to apply
How long it takes
What it costs
A will changes the timetable. The authority has to open it first and pass it on to the heirs, then let a month go by before issuing the certificate to the heirs named in it. That month leaves room for a challenge.
Two useful habits. Ask for several original copies from the start, because every bank wants one and does not always give it back. And send in with the application everything the authority will ask for anyway: the death certificate, the family booklet, the full addresses of all the heirs. An incomplete file costs two weeks.
While you wait, some costs keep running. There are three routes, in this order.
Most banks will settle, from the deceased's account, whatever is needed to preserve the estate: the funeral first, often the rent as well, the care home (EMS / Pflegeheim), the insurance and the service charges. Send the invoice with a written request signed by the known heirs.
Letting agents, insurers and suppliers almost always grant a postponement when you write to them with the death certificate attached. Waiting six weeks costs them less than a debt-collection file.
The last resort, and keep every receipt. The estate repays these advances when it is divided, provided you can prove them.
If it is unclear whether the estate can cover its debts, stick strictly to the costs of preserving it, and read first the part on the three-month period to accept or renounce the inheritance.
One point before everything else: these pensions are not paid out automatically. You claim them from the compensation office of the deceased's old-age and survivors' insurance (AHV / AVS). There are families who have been entitled for years without knowing it.
Widow's pension
Widower's pension
Orphan's pension
Shared conditions
In 2026 the widow's or widower's pension runs from CHF 1,008 to 2,016 a month, depending on the contribution record of the person who died, and the orphan's pension from CHF 504 to 1,008. The rules for widowers changed after a judgment of the European Court of Human Rights, and the law is being amended to match.
One last point: a widow's pension and an old-age pension are not paid on top of each other. The compensation office pays the higher of the two, with a widowhood supplement in certain situations.
This is the least known part of the file, and the most useful when there is no cash to hand. Some of what the person leaves never falls into the estate at all: the occupational pension (BVG / LPP), Pillar 3a and a life policy pay the survivors directly, and none of that waits for the certificate of inheritance.
Spouse's pension, second pillar
Orphan's pension, second pillar
Death benefit lump sum
Pillar 3a
Life insurance
Cohabiting partners
In practice: telephone the pension fund and the insurer in the first week, without waiting for anything else. The claim form, the death certificate and sometimes a statement from the employer are enough to start the payment in most cases.
A simple estate is within reach of an organised family working from the templates on this page. Paid help earns its fee once several banks and pension funds are involved, when the heirs live far apart, when there is a business or a building in the estate, or simply when nobody has the time to run twenty procedures at once. A fiduciary (Treuhänder / fiduciaire) is the Swiss accounting and estate-administration firm that does this work.
Describe your situation in a few lines: the canton of the last residence, the number of heirs, the institutions involved. We pass the request to a fiduciary that handles estates, and it contacts you. No obligation.
Some requests are forwarded to Funere's commercial partners. We may be remunerated when an order goes ahead, which never changes the price you pay. Always compare several offers before committing.
Worth knowing before you sign anything: you apply for the certificate of inheritance directly to the authority, with no intermediary, and you pay the cantonal fee alone.
One letter is enough to report the death, ask for the funeral invoice to be paid and set up the closure of the accounts. Send it by registered post, signed by the known heirs. The paragraph about the funeral home's invoice is optional: keep it if the invoice has already arrived.
Template: letter to the bank
First name, surname of the heir
Street, postcode, town
By registered post
Name of the bank
Street, postcode, town
Place, date
Re: death of first name, surname, born on date, client relationship no. number, if known
Dear Sir or Madam,
We write to inform you that first name, surname died on date in place. A copy of the death certificate is enclosed.
Please send us a full statement of the assets, accounts, securities deposits, safe deposit boxes and loans held on the date of death, together with a list of the standing orders and direct debits still running, so that we can cancel them.
We also ask you to settle the enclosed funeral home invoice of CHF amount directly from the deceased's assets, in favour of company and IBAN.
Once you have received the certificate of inheritance, which we will forward to you, please close the client relationship and transfer the balance according to our instructions.
You can reach us at the address above or on telephone number.
Yours faithfully,
Signature of each heir
First name and surname in block capitals
Enclosures: copy of the death certificate, funeral home invoice
Send the same request for a statement to every institution involved. If you do not know where the deceased held assets, the tax returns of the last few years list them all.
Sources: the Federal Act on Old-Age and Survivors' Insurance for the survivors' pensions, the Swiss Civil Code for the opening of the will and the certificate of inheritance, and the rules of the pension funds for occupational benefits. The AHV/AVS amounts given are those for 2026, and the fees are set by the cantons. This page is general information for Switzerland and does not replace individual advice.